📜 Terms & Conditions – Chao Health

Welcome to Chao Health. By using our website and services, you agree to the following Terms and Conditions. Please read them carefully before proceeding.

🌐 Use of the Website

By accessing this website, you confirm that you are legally permitted to do so under applicable laws. You agree to use all information and services in compliance with these Terms and Conditions. Misuse of this site is strictly prohibited.

™️ Trademarks

All trademarks, names, logos, and service marks displayed on this website are the property of Chao Health. Unauthorized use, reproduction, or imitation of these marks is strictly prohibited without prior written consent.

⚖️ Warranties and Liability

The website and its content are provided “as is” with no warranties – expressed or implied.

We make no guarantee of accuracy, reliability, or completeness.
We are not liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use the site.

Your use of this site is entirely at your own risk.

🛒 Use of the Site

You may:
✔️ Browse products
✔️ Make legitimate purchases

You may not:
❌ Use this site for fraudulent, speculative, or illegal purposes
❌ Copy, reproduce, or distribute content without permission

Any violation may result in legal action.

🚫 Disclaimer of Liability

Chao Health will not be responsible for:

Any loss, damage, injury, or expense from using this site or products
Accuracy of third-party information, including product descriptions or supplier claims

⚔️ Conflict of Terms

If any conflict arises between these Terms and other policies on the site, the policy specific to that section will apply.

🛠️ Our Rights

🔄 Modification or Withdrawal

We reserve the right to update, modify, or withdraw the website/services at any time without notice. We are not liable for any inconvenience caused.

📑 Changes to Terms & Conditions

Chao Health may update these Terms at any time. Continued use of the website implies acceptance of any changes. Please check back regularly.

🖥️ Website Maintenance

We strive to keep the site running smoothly, but uninterrupted service is not guaranteed. No compensation will be offered for downtime due to maintenance or external factors.

💰 Pricing & Product Availability

Prices are subject to change without notice.
Stock is dependent on supplier availability.
Images are for illustration purposes and may differ from the actual product.

🔒 Privacy Policy & Data Collection

Your privacy matters to us ❤️.

Personal information is only used for order processing & communication.
We never sell, rent, or share your data with third parties.
By registering, you agree to receive marketing emails (unsubscribe anytime).
Cookies & tracking may be used to enhance your browsing experience.

🔗 Third-Party Links

We may provide links to external websites for your convenience. However:

We do not control or endorse these sites.
We are not liable for their content, policies, or damages from their use.

📦 Product Availability & Order Processing

Orders will only be processed once full payment is confirmed.
Some items are ordered from suppliers upon payment confirmation.
Shipping fees apply within South Africa, with possible extra charges for remote areas.
Undeliverable parcels will be returned, and re-shipping arrangements will be made where possible.

🔄 Returns, Refunds & Warranties

Due to the personal nature of our products:

No returns/exchanges for unwanted items.
Defective or incorrect products may be refunded or exchanged if unused and in original packaging.

💳 Payment Methods

We accept:

EFT (Electronic Fund Transfer) – Orders processed once payment reflects. Use your Order Number as reference.
Credit Cards (Visa/MasterCard) – Securely processed via PayFast and Ozow.

⚖️ Legal Compliance

This website and its contents are governed by the laws of South Africa. Any disputes will be resolved under the jurisdiction of South African courts.

📚 Copyright & Intellectual Property

All text, images, graphics, and content on this site belong to Chao Health. Unauthorized copying, duplication, or distribution is prohibited.

📞 Contact Us

For more information, please review our Disclaimer or reach out to us directly with any concerns.