Use of the Website

By accessing this website, you confirm that you are legally permitted to do so and agree to use the information and services available in compliance with these Terms and Conditions.

Trademarks

All trademarks, names, logos, and service marks displayed on this website are the property of Chao Health. Unauthorized use of these trademarks is strictly prohibited without prior written consent.

Warranties and Liability

Chao Health provides the website and its contents "as is" without any warranties, expressed or implied. We make no representations regarding the accuracy, reliability, or completeness of the information. We shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use this website.

Use of the Site

You may browse and make legitimate purchases but may not use this site for fraudulent or speculative transactions. Unauthorized copying, reproducing, or distributing site content is prohibited. Any breach may result in legal action.

Disclaimer of Liability

Chao Health is not responsible for any loss, damage, injury, or expense resulting from your access to or use of this website or its products. We do not guarantee the accuracy of information provided by third parties, including product descriptions or supplier claims.

Conflict of Terms

If any conflict exists between these Terms and Conditions and other relevant policies, the policy specific to the relevant section of the website will take precedence.

Our Rights

1. Modification or Withdrawal
   We reserve the right to modify or withdraw the website or its services at any time without notice. We shall not be liable for any inconvenience or loss resulting from such modifications.

2. Changes to Terms & Conditions
   Chao Health may update these terms at any time. Your continued use of the website indicates acceptance of any changes. It is your responsibility to check for updates.

3. Website Maintenance
   We strive to maintain the website but do not guarantee uninterrupted service. No compensation will be provided for unavailability due to maintenance or external factors.

4. Pricing and Product Availability
   Prices are subject to change without notice. Availability is dependent on stock levels, and orders are subject to supplier availability. Images are for illustrative purposes and may differ from actual products.

Privacy Policy & Data Collection

We are committed to protecting your privacy. Any personal information collected is used only for order processing and communication purposes. We do not sell, rent, or share personal data with third parties.

By registering on Chao.co.za, you agree to receive marketing emails from us. You may unsubscribe at any time by clicking the unsubscribe link in our emails.

Cookies and tracking technologies may be used to enhance user experience and analyze website traffic. Personal information is not collected through cookies unless you provide it voluntarily.

Third-Party Links

Chao Health may provide links to external websites. We do not control or endorse these websites and are not responsible for their content, policies, or any damages resulting from their use.

Product Availability & Order Processing

• Stock levels may vary, and some products are ordered from suppliers upon payment confirmation.

• Orders will not be processed until full payment has been received and verified.

• Shipping costs apply to deliveries within South Africa. Additional charges may apply for remote areas.

• Undeliverable packages will be returned to us, and re-shipping arrangements will be made where possible.

Returns, Refunds, and Warranties

• Due to the nature of our products, returns or exchanges for unwanted items cannot be accommodated.

• If a product is defective or incorrect, customers may request a refund or exchange, provided the item is unused and in original packaging.

Payment Methods

We accept payments via:

• EFT (Electronic Fund Transfer): Orders will be processed once payment reflects in our account. Please use your Order Number as a reference.

• Credit Card Payments (Visa/MasterCard): Transactions are securely processed via PayU and Ozow.

Legal Compliance

This website and its contents are governed by the laws of South Africa. Any disputes will be subject to the jurisdiction of South African courts.

Copyright & Intellectual Property

All content, including text, images, and logos, is the property of Chao Health. Unauthorized copying or duplication is prohibited.

Copyright © 2013 – Chao Health. All rights reserved.

For further information, please read our Disclaimer or contact us directly with any concerns.